Returns & Refunds

Every piece in our Edits earns its place, and it should earn its place in your closet too. If something isn't right, here's how it works.

The window

You have 14 days from delivery to start a return. Items must be unworn, unwashed and unaltered, with the original tags attached.

What you get back

In-stock, full-price pieces: a full refund to your original payment method, 5 to 10 business days after we receive and inspect your return. Original shipping isn't refundable.

Preorder pieces: store credit. Preorders are secured from our makers on a final-sale basis, so store credit lets us say yes to a return we'd otherwise have to decline. You can also cancel a preorder for full store credit any time before it ships.

Marked-down and final-sale pieces: not eligible for return or exchange. Anything final sale is marked on its product page before you buy.

Discount codes don't make an order final sale. Shopped with a welcome offer or a creator code? Your pieces are returnable on exactly the same terms.

If we got it wrong

If a piece arrives damaged, defective or isn't what you ordered, contact us within 14 days of delivery. We'll cover return shipping and send a replacement (if the item is available) or a full refund, including shipping, whether or not it was a preorder or final sale.

Return shipping & exchanges

Return shipping is on you, and we recommend a tracked service. For a different size, start a return and place a new order right away so your size doesn't sell out while the first piece travels back.